Difference between revisions of "Welcome/En"

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= Welcome ;-) =
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{{Template:Languages}}
  
Welcome on TuxFamily's English FAQ. Please sit, have a drink an take a look on the main sections.
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Welcome to the TuxFamily.org FAQ (Frequently Asked Questions).
This FAQ is a wiki : feel free to contribute by adding new stuff or translating from the french FAQ (you need to register on the wiki).
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This place aims at answering any of your questions related to how tuxFamily works. The TuxFamily team worked hard to put all information hosted users may need into this FAQ, considering you should never have to ask a staff member for help in order to use a TuxFamily service the normal way. So, have a look at the proposed sections: they aim at matching your current situation to quickly lead you to the relevant information.
  
 +
Notes:
 +
* This is a wiki, meaning you can edit pages as you like. Feel free to add your stone to the building (you must log in to do so).
 +
* The English FAQ is still not as complete as the French one. Sometimes you may land on a French web page. While automatic translation tools can help you understand their content, you may also consider translating them to English, especially if it is your native language.
  
The english FAQ is still not as complete as the french one. You may some times land on a french web page. use google translations ;)
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= You are looking for hosting services and/or you wonder what TuxFamily is =
BTW we are looking for contributors that would translate the FAQ to English (or Spanish or ... you name it)
 
  
= The reception =
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Short answer: TuxFamily is a non-profit organization which provides free hosting services (as in free beer) for projects dealing with the Free Software philosophy (free as in free speech, not as in free beer).
 +
All projects are accepted as long as they are released under a license we consider free (e.g. GPL, BSD, CC-BY-SA, Art Libre, ...).
  
So, if you are here because a guy that know your brother who have a friend who knows someone hosted on TuxFamily, you are at the right place :)
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Longer answers:
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* [[Presentation/En|Presentation]]: more information, including our history
 +
* [[10Questions/En|10 questions]]: the FAQ within the FAQ
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* [[Services/En|Our services]]: check out whether they fit your technical needs
 +
* [[Privacy/En|Our privacy policy]]: have a look at our privacy policy
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* [http://tuxfamily.org/ tuxfamily.org]: official website, featuring the latest news
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* [http://forum.tuxfamily.org forum.tuxfamily.org]: TuxFamily users forum
  
TuxFamily is a non-profit organization that provides free services for projects which deals with the free software philosophy (free as in free speech, not as in free beer). All projects licenced with any libre licence are accepted, for example GPL, BSD, CC-BY-SA, Art Libre, ...
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Right now, roughly 3695 users and 2816 groups are using TuxFamily.org free hosting services. So don't wait, subscribe to TuxFamily!
Right now, about 4000 users and 800 projects are using TuxFamily.org free hosting services. So don't wait, subscribe to Tuxfamily !
 
  
You can find here 10 Frequently Asked questions here : [[En10Questions]]
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= You want to benefit from TuxFamily services =
  
=The users room =
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== Step 1: know your project ==
 +
First, please note TuxFamily focuses on the "project" notion, i.e. what you want to create, achieve and spread by relying on TuxFamily.
 +
So, forget mere technical specs such as "I need 50MB with PHP and a MySQL database", it will serve later only.
 +
Of course, your project can be a website, but bear in mind content is more important than the underlying media.
 +
Next, you have to check you can benefit from TuxFamily services by ensuring your project fits the [[Moderation/En|Moderation]] criterias.
 +
You may need to choose a license for your project if you haven't already.
 +
And since "free license" is rather vague, you may want to refer to the [[License/En|License]] page.
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Last but not least, read our [http://tuxfamily.org/en/subscribe policy].
  
You can find the latest news about Tuxfamily here : http://www.tuxfamily.info and if you need more informations, have a look to our wonderful website : http://www.tuxfamily.org.
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== Step 2: a few notions about TuxFamily ==
 +
The main interface between you and TuxFamily is the [https://panel.tuxfamily.org panel], a nice web frontend which allows you to manage all your hosting services.
 +
Each hosting service is seen on the panel as an object parented to a project.
 +
Basically, you first need to create a [[User/En|user account]], then ask for a [[Group/En|project (group)]] and finally ask for [[Services/En|services]].
  
Since you are a happy TuxFamily user, you have been granted an access to our forum : forum.tuxfamily.org it is all your's ! enjoy ;)
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== Step 3: subscribe to the TuxFamily panel ==
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You may now create your user account on the [https://panel.tuxfamily.org TuxFamily panel] by following instructions on the [[User/En|User]] page.
 +
Remember your account is limited (e.g. no SSH feature) until your first project is accepted.
  
What the hell is Tuxfamily.org ?? well, we are not really sure but we are working on it :P you can find a nice presentation [[PresentationTuxfamily|here]]
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== Step 4: request your project ==
 +
TuxFamily projects are also known as groups, so the page you are looking for is named [[Group/En|Groups]].
 +
Use everything you learned about [[Moderation/En|moderation]] to write the perfect group description: short, content-oriented, with a license, targeted at a public audience.
  
= You are a brand new TuxFamily member, you have just received your password by email but you don't know what to do with it and want some help=
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= Your project was refused by TuxFamily =
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The mail you received provides a short explanation about the refusal.
 +
Take it into account, browse again this FAQ if needed, then submit again your improved project request on the panel if you think it should be accepted.
 +
Note however the panel request interface was conceived to transmit short descriptions only, it is not a chat interface. Thus, if you need to talk with the moderation team, please send a mail to modo@staff.tuxFamily.org.
  
First, we hope that you understood our [[http://tuxfamily.org/en/subscribe policy]] before subscribing
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= Your project was accepted at TuxFamily =
Everything is okay ? your projects fits the requirements ? you still want to trust our silly team for hosting your project ?
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Congratulations and welcome to TuxFamily.
well... why not... let's get started ;)
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You may now want to consult [[Services/En|our services list]], because freshly accepted projects feature almost nothing: you must require every object/service related to your project.
 +
Most users begin with a webarea and a MySQL database to mimic what traditional hosters provide.
 +
But do not worry: the project was the most difficult to obtain.
 +
Indeed, [[Services/En|services]] are quickly accepted as long as they fit usage constraints and technical recommendations.
 +
However, once you benefit from TuxFamily services, you inherit a few duties:
 +
* Subscribe to the RSS feed of [http://www.tuxfamily.org/ tuxfamily.org] -- this website is used to announce maintenance operations and other downtime-inducing events.
 +
* [[Security/En|Security]]: follow our security recommendations
 +
* [[Backups/En|Backups]]: backup your data
 +
We strongly advise you take care of these topics.
 +
Many before you did not and ended with defaced websites, compromised user accounts and data loss.
  
anyway, you are now in front of a difficult choice. You have two options :
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= You want more disk space for your project =
 +
The default project quota is 200 MB; download repositories enable you to store up to 1 GB of static files.
 +
If by chance you end up needing more quota, simply address a mail to the moderation team (modo@staff.tuxfamily.org): provide the name of your project and why you require more space. Regarding the project quota: keep in mind your request is more likely to succeed if you moved (or at least attempted to move) static files to a download repository.
  
*You have your own domain or planning to by one
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= You want to contact and/or help TuxFamily =
your url will be **myproject.mydomaine.tld** see EnhHostWithDomain
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How to contact TuxFamily?
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* [http://www.tuxfamily.org/en/contact How to contact us]
 +
* In any case, feel free to join our irc channel ([irc://irc.tuxfamily.org/tuxfamily #tuxfamily @ irc.tuxfamily.org]) or to leave a message on our [http://forum.tuxfamily.org forum].
  
*You don't have a domain for your project but still want to host it on TuxFamily.
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How to help TuxFamily?
your url will be **myproject.tuxfamily.org** see EnHowToHostInTF
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Well, try to give us...:
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* popularity: tell the world how much you enjoy being hosted by TuxFamily (and [http://tuxfamily.org/fr/about how handsome the admins are]): [[PubTuxfamily/En|How to promote TuxFamily]]
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* ideas by [http://forum.tuxfamily.org/viewforum.php?id=5 making a suggestion] (try not to ask for the moon, we don't own it yet, we are mainly trying to rule the Earth)
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* [[HardwareNeeds/En|hardware for our servers]]
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* money: [http://www.tuxfamily.org/en/support donate to TuxFamily]
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* [[HackingNeeds/En|features]]: get some work done for us
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* time: [[JoinTF/En|join the happy crew]] and try to keep this big baby up and running.
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[[Donation/En|More...]]
  
Now, here are some other stuff you may want to read :
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On our side, we are trying to promote some [[TFProjects/En|nice projects]] that we really enjoy hosting.
 
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We also have some nice contributions of [[LinuxGraphics/Fr|free artists]].
*[[EnglishFaqGenerale|The General FAQ]]
 
*[[EnglishFaqCompte|How to manage mails @tuxfamily.org]]
 
*[[FaqWeb|How to manage your web aera]]
 
*[[FaqCVS|How to use the CVS service]]
 
*[[FaqSVN|How to use the SVN service]]
 
*[[FaqInscription|Some tips an tricks during the registration process]]
 
*[[AllaboutModo|Some explanations on the moderation system and the moderating crew ]] (Your hosting request have been rejected, there is a reason)
 
*[[Logiciels|A non exhaustive list of the softwares that works on our hosting system]]
 
*[[LicenceLibre|The licenses you should use ]]
 
 
 
=You have been hosted by TuxFamily for ages but you still have a question =
 
Here is some reading to keep you warm during the long winter nights
 
 
 
*[[FaqGenerale|The General FAQ]] (it can't hurt :)) )
 
*[[EnglishListeFaq|The FAQ index]]
 
*[[FaqUtilisation|User's FAQ]]
 
 
 
When you are warm enough (adding some beers may help) you can :
 
 
 
*Say the world how much you enjoy being hosted by Tuxfamily (and how handsome the admins are ) by sticking some [[Publicite|logos]] on your website, car, dishwasher whatever
 
*Give us some [[BesoinMateriel|hardware stuff]] four our servers
 
*[[http://www.tuxfamily.org/en/support Donate to Tuxfamily]]
 
*Get [[BesoinHacking some job]] done for us
 
*[[SuggestionsAmeliorations|Make a suggestion]] (Try not to ask for the moon, we don't own it yet, we are mainly trying to rule the Earth)
 
*[[RejoindreEquipeTF|Join the happy crew]] and try to keep this big baby up and running
 
 
 
= Dating the administrator crew =
 
 
 
*Learn everything about the admin's personal life (RTA) and try to understand our interventions
 
*Add some stuff on their [[ToDoAdmins|todo list]] (isn't it great ? filling up someone's todo list with hard work mouahahahah)
 
*Read [[ProjetsTF|TF's future]] (will require some more alcohol and an empty fish tank)
 
 
 
 
= The TuxFamily Community =
 
*[[ContactTF|How to contact us]]
 
*Some [[ProjetsDeTuxfamily|nice active projects]] that we specially enjoy hosting
 
*[[LinuxGraphics|Some nice graphical projects]]
 
*As we enjoy playing free games, we are running [[JeuxTuxFamily|some nice games]] at ##games.tuxfamily.net##
 

Latest revision as of 19:17, 1 January 2021


Welcome to the TuxFamily.org FAQ (Frequently Asked Questions). This place aims at answering any of your questions related to how tuxFamily works. The TuxFamily team worked hard to put all information hosted users may need into this FAQ, considering you should never have to ask a staff member for help in order to use a TuxFamily service the normal way. So, have a look at the proposed sections: they aim at matching your current situation to quickly lead you to the relevant information.

Notes:

  • This is a wiki, meaning you can edit pages as you like. Feel free to add your stone to the building (you must log in to do so).
  • The English FAQ is still not as complete as the French one. Sometimes you may land on a French web page. While automatic translation tools can help you understand their content, you may also consider translating them to English, especially if it is your native language.

You are looking for hosting services and/or you wonder what TuxFamily is

Short answer: TuxFamily is a non-profit organization which provides free hosting services (as in free beer) for projects dealing with the Free Software philosophy (free as in free speech, not as in free beer). All projects are accepted as long as they are released under a license we consider free (e.g. GPL, BSD, CC-BY-SA, Art Libre, ...).

Longer answers:

Right now, roughly 3695 users and 2816 groups are using TuxFamily.org free hosting services. So don't wait, subscribe to TuxFamily!

You want to benefit from TuxFamily services

Step 1: know your project

First, please note TuxFamily focuses on the "project" notion, i.e. what you want to create, achieve and spread by relying on TuxFamily. So, forget mere technical specs such as "I need 50MB with PHP and a MySQL database", it will serve later only. Of course, your project can be a website, but bear in mind content is more important than the underlying media. Next, you have to check you can benefit from TuxFamily services by ensuring your project fits the Moderation criterias. You may need to choose a license for your project if you haven't already. And since "free license" is rather vague, you may want to refer to the License page. Last but not least, read our policy.

Step 2: a few notions about TuxFamily

The main interface between you and TuxFamily is the panel, a nice web frontend which allows you to manage all your hosting services. Each hosting service is seen on the panel as an object parented to a project. Basically, you first need to create a user account, then ask for a project (group) and finally ask for services.

Step 3: subscribe to the TuxFamily panel

You may now create your user account on the TuxFamily panel by following instructions on the User page. Remember your account is limited (e.g. no SSH feature) until your first project is accepted.

Step 4: request your project

TuxFamily projects are also known as groups, so the page you are looking for is named Groups. Use everything you learned about moderation to write the perfect group description: short, content-oriented, with a license, targeted at a public audience.

Your project was refused by TuxFamily

The mail you received provides a short explanation about the refusal. Take it into account, browse again this FAQ if needed, then submit again your improved project request on the panel if you think it should be accepted. Note however the panel request interface was conceived to transmit short descriptions only, it is not a chat interface. Thus, if you need to talk with the moderation team, please send a mail to modo@staff.tuxFamily.org.

Your project was accepted at TuxFamily

Congratulations and welcome to TuxFamily. You may now want to consult our services list, because freshly accepted projects feature almost nothing: you must require every object/service related to your project. Most users begin with a webarea and a MySQL database to mimic what traditional hosters provide. But do not worry: the project was the most difficult to obtain. Indeed, services are quickly accepted as long as they fit usage constraints and technical recommendations. However, once you benefit from TuxFamily services, you inherit a few duties:

  • Subscribe to the RSS feed of tuxfamily.org -- this website is used to announce maintenance operations and other downtime-inducing events.
  • Security: follow our security recommendations
  • Backups: backup your data

We strongly advise you take care of these topics. Many before you did not and ended with defaced websites, compromised user accounts and data loss.

You want more disk space for your project

The default project quota is 200 MB; download repositories enable you to store up to 1 GB of static files. If by chance you end up needing more quota, simply address a mail to the moderation team (modo@staff.tuxfamily.org): provide the name of your project and why you require more space. Regarding the project quota: keep in mind your request is more likely to succeed if you moved (or at least attempted to move) static files to a download repository.

You want to contact and/or help TuxFamily

How to contact TuxFamily?

How to help TuxFamily? Well, try to give us...:

More...

On our side, we are trying to promote some nice projects that we really enjoy hosting. We also have some nice contributions of free artists.